【China Airlines Ltd. (Hong Kong Branch)】Recruitment information

China Airlines Ltd. (Hong Kong Branch)
Recruit for “Passenger Sales Agent“ , “Call Centre Agent“, “Airport Services Officer“&“Cargo Officer“

Interested parties please send full resume (with recent photo) stating job title & expected salary to:

China Airlines Ltd. (Attn: Ms. Yuen)
Suites 2701-2705, Devon House, Taikoo Place, 979 King’s Road, Hong Kong
or E-mail: hkgakci@china-airlines.com


Successful applicants (Full Time) may enjoy:
•       Mid-Year Payment, Year-End Bonus and Double-Pay
•       Medical Benefits ( Dental included )
•       Daily Transportation Allowance
•       Overtime Allowance
•       Annual Leave (10days+) , Public Holiday (e.g. 17days in 2023), Marriage Leave and Funeral Leave
•       Overseas Training (Taiwan)
•       Typhoon Allowance ( Call Centre Agent, Airport Services Officer & Airport Cargo Officer )
•       Mid-Night Duty Allowance ( Airport Services Officer & Airport Cargo Officer )
•       Discounted Tickets︰ Employees and their parents / children / spouses can all enjoy China Airlines' free tickets and various discount tickets (1/10, 1/4 and 1/2 of the face value), with a choice of 50 destinations around the world. These can also be used in combination with the discount tickets of other code-sharing airlines (1/10, 1/4, and 1/2 of the face value and ZED tickets for certain sectors that offer a price lower than 1/10 the ticket price), with a wide choice of destinations all over the world and Taiwan.


Part Time: Hourly wage and working time are negotiable.
 



Passenger Sales Agent (Full Time)


The closing date for application is 31 Mar 2024.
Work location: Quarry Bay Taikoo Place
Working days: 5 days work a week
 
Key Responsibilities:

(Ticketing)
•    Handle ticketing and reservation queries from passengers and travel agency
•    Liaison with Travel Agents & Commercial Accounts.
•    Reports analysis.


(Web Marketing)
•    Sales & Marketing Support
•    Reports analysis.
 

Requirements:
•       The permanent Hong Kong resident status
•       HKDSE with five subjects including Chinese, English and related majors in level 2(or above) or
        HKCEE with passes including Chinese and English(syllabus B) in level 2(Grade E, or above)
•       Good command of spoken and written Cantonese, Mandarin and English.
•       Basic computer operation (include MS Office)
•       (Ticketing) Graduated from Tourism, experience in airlines or travel industry (particularly in ticketing), experience with GDS systems (Amadeus) will be an advantage.
•       (Web Marketing) Graduated from Tourism, experience in airlines or travel industry, airline business or marketing, or familiar with digital marketing and social media management is preferred.
 



Call Centre Agent (Full Time/Part Time)
 
The closing date for application is 31 Mar 2024.    
Work location: Quarry Bay Taikoo Place
Working days: Shift Duty, 5 days work a week
 
Key Responsibilities:
•       Handle incoming calls, all enquiry, issue ticket and reports

Requirements:
•       The permanent Hong Kong resident status
•       HKDSE with five subjects including Chinese, English and related majors in level 2(or above) or
        HKCEE with passes including Chinese and English(syllabus B) in level 2(Grade E, or above)
•       Good command of spoken and written Cantonese, Mandarin and English.
•       Good communication skills, work initiative, ability to solve problems.
•       Graduate from Tourism or any experience in airline or travel industry, and experience with GDS systems (Amadeus) will be an advantage.
 

Airport Services Officer (Full Time/Part Time)

The closing date for application is 31 Mar 2024.   
Work location: Hong Kong International Airport
Working days: Shift Duty, 5 days work a week
 
Key Responsibilities:
•       Landside Services: Handles the check-in procedures, such as collecting air tickets, checking travel documents from passengers, issuing boarding-passes and handling check-in baggage.
•       Airside Services: Guides and assists passengers to board and disembark the aircraft.
•       Implements any irregularities as instructed by supervisor.

Requirements:
•       The permanent Hong Kong resident status
•       HKDSE with five subjects including Chinese, English and related majors in level 2(or above) or
        HKCEE with passes including Chinese and English(syllabus B) in level 2(Grade E, or above)
•       Good command of spoken and written Cantonese, Mandarin and English.
•       Good communication skills and solve problems independently.
•       Basic PC Skills.
•       Diploma in Tourism or experience in airline business will be an advantage.
 

Cargo Officer (Full Time / Part Time)

The closing date for application is 31 Mar 2024.   
Work location: (Town office) Quarry Bay Taikoo Place / (Airport Office) Chek Lap Kok Super Terminal 1
Working days: 5 days work a week (Shift Duty is applicable for airport office)

Key Responsibilities:
(Town office)
•        Handle import / export cargo documents, cargo capacity management, data entry and handle cargo agents' enquiries .

(Airport Office)
•        Deals with matters connected with airfreight, such as airways bills or consignment notes, import / export declaration, manifests and distribution of load on the plane. Computer data entry...etc.
•        Assists the forwarder agents and clients in the handling of delivery matters, arranging follow-up procedures and enquiries.
•        Performing driving duty on the apron.

Requirements:
•       The permanent Hong Kong resident status
•       HKDSE with five subjects including Chinese, English and related majors in level 2(or above) or
        HKCEE with passes including Chinese and English(syllabus B) in level 2(Grade E, or above)
•       Good command of spoken and written Cantonese, Mandarin and English.
•       Basic computer skills required.
•       Possession of valid Hong Kong driving license will be an advantage.